Summer Day Camp
Frequently Asked Questions, Policies
and Code of Conduct

Download Camper Handbook

3. What will campers be doing each day at camp? All campers will participate in a combination of daily themed STEM activities, nature exploration, daily water play, and campers’ choice. In addition to the themed activities, campers will have the opportunity to participate in traditional camp activities each week, including making tie-dye shirts, taking nature walks, participating in large group games, and having a group skit. Here is the schedule of daily activities:

‍ ‍RENO:
‍ ‍8:30 - 9:00 am: Drop-off
9:00 am: Opening Circle 
9:15 am: STEM and Themed Activities 
Noon: Lunch
12:30 pm: Camper's Choice 
1:30 pm: Afternoon Snack
1:45 pm: Water Play
3:30 - 4:00 pm: Pick Up

‍ Sacramento:
‍ ‍ ‍8:30 - 8:45 am: Before-care (Mondays - Fridays)
8:45 - 9:15: Check-in for families not using before-care
9:15 am: Opening Circle 
9:30 am: STEM and Themed Activities 
Noon: Lunch
12:30 pm: Camper's Choice 
1:30 pm: Afternoon Snack
1:45 pm: Water Play
3:00 - 3:30 pm: Pick-up for families not using after-care
3:30 - 5:15 pm: After-care (Mondays - Thursdays)

5. Do parents or guardians need to provide lunch for their camper? Yes, campers need to bring a sack lunch that does not require refrigeration or anything that must be microwaved.

6. In addition to lunch and a snack, what else should be brought to camp? Camp takes place outdoors, in shaded areas; also, be prepared for various weather conditions. In Sacramento, activities will also take place indoors in the air-conditioned Lodge whenever temperatures are too high. In Reno, most activities are under shaded pergolas with easy access to the indoors, where the restrooms are located. Activities will be moved indoors if there are weather or air quality conditions that impact being outside.

Dress in layers with weather-appropriate clothes, sunscreen, a hat, and sturdy shoes. Activities also take place under shaded pergolas. Bring a water bottle (water stations are provided) and a backpack. Water play is planned for every day at camp. Please bring a swimsuit and a towel.

7. What if a camp session needs to be canceled? Please visit the Day Camp Policies below for details on how to cancel or change camp sessions. Read about Camp Protection Insurance, refunds, and leaving early from camp.

Additional information will be provided in the Camper Handbook, which will be sent to families before the start of camp. Meanwhile, if you have any questions, please reach out to us by email or by calling 775-355-1688, x1036.

FAQS

  1. What time is camp?

    RENO: Drop-off is 8:30-9:00 am and the program starts promptly at 9:00 am. Pick-up is from 3:30-4:00 pm.

    Please do not drop off children before 8:30 am, as staff are not available to supervise them. All children must be picked up by 4:00 p.m. Late pick-ups are subject to a fee.

    SACRAMENTO: Regular drop-off is from 8:45–9:15 am, and the program begins at 9:15 am.

    • Before-care: Available Monday–Friday from 8:00–8:45 a.m.

    • After-care: Available Monday–Thursday from 3:30–5:15 p.m. After-care is not available on Fridays.

    • Extended care: For $50 per week, families can use before-care and/or aftercare on the days they need.

    Please note: Families who drop off their child before 8:45 a.m. or need aftercare must enroll in extended care and pay the $50 weekly fee.

    2.Where is the camp located?

    RENO: Camp is held at Rancho San Rafael Regional Park in Reno, NV. 

    SACRAMENTO: Camp is held at Camp Pollock, 1501 Northgate Blvd, Sacramento, CA.

Policies

CANCELLATIONS, REFUNDS, CAMP PROTECTION AND PAYMENT POLICIES

CANCELLATIONS
You have two weeks prior to the start of your camp to cancel. After that time, a $75 cancellation fee will be charged and the balance of your funds will be refunded.

DEPOSIT
A non-refundable deposit of $75 per child per session is required to secure your reservation for Summer Day Camp. All remaining camp fees are due by May 3, 2027. If you have not paid your child’s fee by May 3, your credit card on file will be automatically charged.

PAYMENT METHOD
If you prefer to use a different payment method or need to update your card on file, please log into your CampBrain account, scroll to the bottom, and click New Payment.

NOTICE TO CANCEL
To cancel and receive your refund, you must submit in writing by email, a notice of cancellation two weeks prior to the start of your session. Please email the Senior Program Director or call 775-355-1688 x1036 during regular business hours.

EARLY DISMISSAL OR DEPARTURE
Early dismissal or departure from camp will result in a complete loss of fees.

  • Dismissals resulting from behavior-related or criminal actions are not eligible for refund.

  • Dismissals or departures due to sickness or injury are subject to complete loss of fees depending on the circumstances, time spent at day camp, and ability to attend another session.

  • Refunds are not available for loss of programming or changes to programming made to accommodate weather conditions.

QUESTIONS
If you have additional questions, please email the Senior Program Director or call 775-355-1688, x1036.

Code of Conduct

Sierra Nevada Journeys has established a Code of Conduct for all participants, campers, students, guests, and employees to uphold our values and create an equitable and safe environment.

Code of Conduct

Return to the Reno Summer Day Camp information page.

Return to the Sacramento Day Camp information page.